1. WHAT TYPES OF DATA DO WE COLLECT?
When you contact us or use our services, you accept that LondraCulturale.it collects some of your personal data. This page is intended to tell you what data we collect, why and how we use it.
Following consultation of this site, data relating to identified or identifiable persons may be processed.
We process two types of data:
- data provided by the user
- data we automatically collect
If you are a private individual, when you register we ask you to provide us with some data that you need to be able to use our service.
These are, for example, the data we ask for:
- email address
You can also choose to provide us with the following information (mandatory when booking a table and shared with the restaurant for the purpose of facilitating and managing the booking and related complaints ):
- first name
- telephone number
If you provide personal data of third parties, such as those of your family or friends, you must be sure that these subjects have been adequately informed and have consented to their treatment in the manner described in this statement.
If you are under 16 you cannot provide us with any personal data nor can you book or register on LondraCulturale.it, and in any case we do not take responsibility for any false statements you provide. If we become aware of the existence of false declarations, we will proceed with the immediate cancellation of any personal data acquired.
We collect the following data through the services you use:
- technical data: for example IP address, type of browser, information on your computer, data relating to the current (approximate) position of the instrument you are using;
- data collected using cookies or similar technologies: for more information, please visit the dedicated “Cookies” section.
2. HOW DO WE USE THE COLLECTED DATA?
We use your data for our booking service and to provide you with assistance.
3. WHO ARE THE SUBJECTS OF THE TREATMENT?
The data controller is Francesco Ponzo, residing in 11 barnfield place, E14 9YA, London (UK)
The person responsible for the protection of personal data (Data Protection Officer) pursuant to art. 37 of the GDPR is Francesco Ponzo.
We remind you that you can contact the DPO at any time and send any question or request regarding your personal data and respect for your privacy by writing to [email protected] .
The data collected as part of the provision of the service may be communicated to:
companies that perform functions strictly connected and instrumental to the operation – also technical – of LondraCulturale.it services, such as suppliers that provide services aimed at booking attractions or services in general, suppliers of direct marketing and customer care services, companies that provide archiving, administrative, payment and billing services, associated companies that provide technical components for the provision of some features of the service
administrative and judicial bodies and authorities by virtue of legal obligations
Your personal data may be transferred outside the European Union to be processed by some of our service providers. In this case, we ensure that this transfer takes place in compliance with current legislation and that an adequate level of protection of personal data is guaranteed based on an adequacy decision, on standard clauses defined by the European Commission or on Binding Corporate Rules.
In no case do we transfer or sell personal data to third parties.
4. HOW CAN YOU GET INFORMATION ABOUT THE DATA, MODIFY IT, DELETE IT OR HAVE A COPY?
You can, at any time, request to view your personal data or withdraw the consent you have provided by writing to [email protected] .
To export your personal data (takeout) or request cancellation, you can send a request to the email address [email protected] from the email box with which you registered.
Your personal data will be exported within 30 days or, in the event that the export becomes particularly complex, within three months.
The cancellation will be made within the expected technical times and in accordance with the retention period explained in the following point “How and for how long will your data be kept?”.
Any natural person who uses our service can:
obtain from the owner, at any time, information about the existence of their personal data, the origin of the same, the purposes and methods of treatment and, if present, to obtain access to personal data and the information referred to in the article 15 of the GDPR
request the updating, rectification, integration, cancellation, limitation of data processing if one of the conditions set out in article 18 of the GDPR occurs, transformation into anonymous form or blocking of personal data, processed in violation by law, including those whose retention is unnecessary for the purposes for which the data were collected and / or subsequently processed
object, in whole or in part, for legitimate reasons, to the processing of data, even if pertinent to the purpose of the collection and processing of personal data provided for the purposes of commercial information or for the sending of advertising or direct sales material or for the performance of market research or commercial communication. Each user also has the right to withdraw consent at any time without prejudice to the lawfulness of the treatment based on the consent given before the revocation
receive your personal data, provided knowingly and actively or through the use of the service, in a structured format, commonly used and readable by automatic device, and to transmit them to another data controller without impediments
propose a complaint to the Guarantor Authority for the protection of personal data in Italy
We remind you that for any question or request relating to your personal data and respect for your privacy you can write to the dedicated address [email protected] .
5. HOW AND FOR HOW LONG WILL YOUR DATA BE KEPT?
The storage of personal data will take place in paper and / or electronic / IT form and for the time strictly necessary to satisfy the purposes referred to in the point “How do we use the collected data?”, In compliance with your privacy and current regulations.
In the case of active users, the ads and content generated by the user will be kept for 36 months for reasons of security, prevention and moderation of content and / or conduct contrary to the conditions of the service and the editorial rules of LondraCulturale.it in order to ensure a better quality of the same also in collaboration with the Authorities.
For analysis purposes aimed at the development and improvement of the service, the user’s personal data may be subject to the same retention period.
For direct marketing and profiling purposes we keep your data for a maximum period equal to that provided for by the applicable legislation (respectively equal to 24 and 12 months).
Invoices, accounting documents and transaction data are kept for 11 years pursuant to the law (including tax obligations).
In the case of exercising the right to be forgotten through a request for express cancellation of personal data processed by the owner, we remind you that these data will be stored, in a protected form and with limited access, only for the purpose of ascertaining and suppressing crimes, for a period not more than 12 months from the date of the request and subsequently they will be securely canceled or irreversibly anonymised.
Finally, we remind you that for the same purposes, the data relating to electronic traffic, however excluding the contents of the communications, will be kept for a period not exceeding 6 years from the date of communication, pursuant to art. 24 of Law no. 167/2017, which transposed the EU Directive 2017/541 on counter-terrorism.
If you do not exercise any active action (e.g. browsing, research and / or any other way of using the service) on LondraCulturale.it for a period of 27 months, you will be classified as an inactive user and your personal data will be automatically deleted.
6. HOW DO WE ENSURE THE PROTECTION OF YOUR DATA?
The data are collected by the subjects indicated in point 3, according to the indications of the reference legislation, with particular regard to the security measures provided for by the GDPR (art.32) for their treatment using IT, manual and automated tools and with strictly related logic for the purposes indicated in point 1 and in any case in order to guarantee the security and confidentiality of the data.
This information may be subject to changes. If substantial changes are made to the use of the data relating to the user by the Owner, the latter will notify the user by publishing them with the utmost evidence on their pages or through alternative or similar means.
Like many other websites, LondraCulturale.it could store or retrieve information from the browser, especially in the form of cookies. This information may concern the user, his preferences or the Internet access device (computer, tablet or mobile phone) and are mainly used to adapt the functioning of the site to the user’s expectations, offering a more personalized browsing experience and memorizing the choices made previously.
These cookies are necessary for the proper functioning of the site. They allow navigation of the pages, search for content and other services.
Without these cookies we could not provide the services for which users access the site.
These cookies allow us to know how visitors use the site, in order to be able to evaluate and improve its functioning. For example, they let you know which pages are the most and least frequented. They take into account, among other things, the number of visitors, the time spent on the site by users and the methods of finding them. In this way, we can know what works well and what to improve, as well as making sure that the pages load quickly and are displayed correctly.
All information collected by these cookies is anonymous and not linked to the user’s personal data. We use Google services to perform these functions.
These cookies allow us to offer advanced features, as well as more information and personal functions. This includes the ability to watch YouTube videos and allow users to share content through social networks.
These services are mainly provided by external operators. If you have an account or use the services of these subjects on other websites, they may be able to know that the user has visited our sites. The use of the data collected by these external operators through cookies is subject to the respective privacy policies and therefore these cookies are identified with the names of the respective subjects.
These cookies allow us to offer advertisements relating to the user and their respective interests. They are also used to limit the number of times an ad is viewed and to evaluate the effectiveness of advertising campaigns.
They are placed by the partners of our advertising circuit and contribute to our investment in the websites. They can also be used to show the user relevant ads on other websites visited.
The cookies actually set can change from one moment to the next, therefore, rather than listing them, we indicate the corresponding companies.
For detailed information on the necessary procedure, you can consult the browser help. For an overview of the most common browsers, visit
Advertising companies also allow you to opt out of receiving targeted ads if you wish. This does not prevent the setting of cookies, but interrupts the use and collection of some data by these companies. For more information and the possibility of renunciation, visit the address http://www.youronlinechoices.eu/
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